About the app
What is the difference between online and mobile banking services?
Which devices can I use the application on?
How do I download the application?
How do I set-up mobile banking password?
Can I use the mobile banking application if I am not registered for online banking?
How much does it cost to use mobile banking service?
Can I use the application while I am abroad?
Can I use mobile banking with my existing online banking log on credentials?
Will I still be able to log on to my online banking if my logon credentials for mobile are locked due to wrong log on information?
What if I lose my mobile device? Will my bank details remain secure?
If I forget to log out, will the application keep on running or will time out automatically?
What if I change my phone/SIM card/network or device and what happens to my logon credentials if I uninstall the app?
What transaction can I do via mobile banking?
Can I add new credit card payees via mobile banking?
What types of transfers can I do via mobile banking?
There are certain transactions which are allowed by using security device only. What should I do to be able to fully use all the features of the application?
Last updated on: 28.07.20, 07:08