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Tariff of charges

Information bulletin for individuals and sole entrepreneurs

General Conditions

All terms and charges related to products and services offered by “HSBC Bank Armenia” CJSC are subject to amendments and modifications.

For complete, detailed, up to date information and upcoming changes on “HSBC Bank Armenia” CJSC products and services, please contact any of our offices/branches or visit our website at www.hsbc.am.

All types of charges are debited/paid in AMD.

As a rule, all charges are held from the account from which the transaction has been made. If the subject account is in foreign currency, the Bank reserves the right to conduct a foreign currency exchange transaction for the amount to be charged in AMD using Bank’s “buy” rate for the respective currency.

Service fees, which are charged by the Bank automatically and at specified intervals, are considered as an exception and the average exchange rate for the given date published by the Central bank of the RA for the respective currency is applied.

To express the interest commissions applied to foreign currency transactions in AMD, the average exchange rate published by the Central bank of the RA for that currency on a given date is used.

In scope of special payroll offers the Bank may apply discounts at its discretion for the fees stipulated in the “Tariff of Charges” or waive the respective fees.

Account opening and servicing1

Account opening fee
Current account
 
Individuals
AMD 3,000
Sole entrepreneurs

AMD 5,000
Minimal annual turnover is applicable for account opening.

 

Savings account2
AMD 3,000
Minor account (up to 18 years old)
Free

Time deposit3 (including cumulative

account)

Free
Escrow account
0.5% of escrow amount (minimum AMD 100,000, maximum AMD 500,000)
Account opening fee
Current account
Individuals
  AMD 3,000
Current account
Sole entrepreneurs
 

AMD 5,000
Minimal annual turnover is applicable for account opening.

 

Current account
Savings account2
  AMD 3,000
Current account
Minor account (up to 18 years old)
  Free
Current account

Time deposit3 (including cumulative

account)

  Free
Current account
Escrow account
  0.5% of escrow amount (minimum AMD 100,000, maximum AMD 500,000)

Escrow account is a one-time account service provided by the Bank for ensuring secure settlements between the parties to real estate property sale and purchase transactions.

Additional account opening fee
Current account
AMD 3,000
Savings account2
AMD 3,000
Additional account opening fee
Current account
Savings account2
AMD 3,000
AMD 3,000
Monthly service fee
Current account: Individuals
AMD 3004
Current account: Sole entrepreneurs
AMD 5004
Savings account2
Free (no charge applies, if the monthly average balance requirement is met.)
Monthly service fee
Current account: Individuals
Current account: Sole entrepreneurs
AMD 3004
AMD 5004
Current account: Individuals
Savings account2
AMD 3004
Free (no charge applies, if the monthly average balance requirement is met.)

Monthly service fee will be applied irrespective of the fact whether the customer uses the account or not.

Monthly service fee will not be applied if the current account acts as term deposit maturity or interest payment account.

Minimum deposit
Current account
Not required
Savings account
Not required
Time deposit (including cumulative account)

AMD 100,000
USD 500

EUR 500

Minimum deposit
Current account
Savings account
Not required
Not required
Current account
Time deposit (including cumulative account)
Not required

AMD 100,000
USD 500

EUR 500

Note

For the list of documents required for opening bank account please refer to our website at www.hsbc.am, visit any of our branches/offices or call us at +374 60 655 000.

Important note

No interest rate is calculated on the funds available on accounts.

For details on account opening procedure and other account related information please refer to “Individual customer accounts” information bulletin.

Savings account can be opened by Individual customers only.

Time deposit account can be opened, only if AMD savings/current account already exists.

Any foreign exchange transactions will be conducted at the Bank’s exchange rate.

Average balance requirement
Individuals
Sole entrepreneurs

Average monthly balance requirement

(applicable for savings account only)

Irrespective of the fact whether the customer uses the savings account or not, a charge of AMD 2,000 will be applied monthly, except of below mentioned cases:

  1. The average balance of savings account for subject month is equal or above AMD 100,000 or equivalent in other currencies.
  2. The account is used for deposit maturity or interest payment.

Average quarterly balance requirement

 

If the aggregate average quarterly balance of all bank accounts held by a sole entrepreneur at the end of the first business day of any given month is below AMD 5,000,000 (or in case of foreign currency accounts equivalent foreign currency) for preceding three months, an additional service fee in the amount of AMD 100,000 will be applied each month.

Average balance requirement
Individuals

Average monthly balance requirement

(applicable for savings account only)

Irrespective of the fact whether the customer uses the savings account or not, a charge of AMD 2,000 will be applied monthly, except of below mentioned cases:

  1. The average balance of savings account for subject month is equal or above AMD 100,000 or equivalent in other currencies.
  2. The account is used for deposit maturity or interest payment.
Sole entrepreneurs

Average quarterly balance requirement

 

If the aggregate average quarterly balance of all bank accounts held by a sole entrepreneur at the end of the first business day of any given month is below AMD 5,000,000 (or in case of foreign currency accounts equivalent foreign currency) for preceding three months, an additional service fee in the amount of AMD 100,000 will be applied each month.

Minimal annual turnover requirement
Individuals
Sole entrepreneurs

Not applicable

Minimal annual turnover, based on tax reports and/or other verifiable data for the last financial year should be AMD 200,000,000 or more.

Minimal annual turnover requirement
Individuals

Not applicable

Sole entrepreneurs

Minimal annual turnover, based on tax reports and/or other verifiable data for the last financial year should be AMD 200,000,000 or more.

Note on accounts opened in foreign currency5

You can open foreign currency accounts in HSBC Bank Armenia for which the terms and fees presented here apply. These accounts are designed to support your foreign currency needs, with easy access to your funds. You can convert your funds into any other currency at the exchange rate applicable for your account currency at the time of transaction.

Important note.

Any accounts denominated in a currency other than Armenian Dram (AMD) have additional risks associated with currency fluctuations. Movement in exchange rates may have effect on the value of your foreign currency deposit in AMD equivalent.

International VISA PLUS ATM Cards

Card issuance fee
Free

Card monthly service fee

  • Individuals
  • Sole entrepreneurs 

 

  • Free
  • AMD 1,0006

 

Additional card issuance fee
AMD 3,000 one-off

Additional card service fee

  • Individuals (applied annually)
  • Sole entrepreneurs(applied monthly)

 

  • AMD 6,000
  • AMD 1,000
Card replacement in branch or electronically AMD 3,0007 one-off
Transfer of funds between accounts held at the bank
Free

Daily transfer limit of funds between accounts held at the bank (in AMD)

Fee
Individuals
AMD 1,000,000
Sole entrepreneurs

AMD 3,000,000

Cash withdrawal when using HSBC Armenia, Ameriabank and Ardshinbank ATMs Free

Cash withdrawal daily limit (in AMD)

Fee
Individuals
AMD 500,000
Sole entrepreneurs
AMD 500,000
Fee for each cash withdrawal at other banks’ ATMs
AMD 2,000 one-off

International VISA PLUS ATM Cards

Card issuance fee

Card monthly service fee

  • Individuals
  • Sole entrepreneurs 
Free

 

  • Free
  • AMD 1,0006

 

Card issuance fee
Additional card issuance fee
Free AMD 3,000 one-off
Card issuance fee

Additional card service fee

  • Individuals (applied annually)
  • Sole entrepreneurs(applied monthly)
Free

 

  • AMD 6,000
  • AMD 1,000
Card issuance fee
Card replacement in branch or electronically
Free AMD 3,0007 one-off
Card issuance fee
Transfer of funds between accounts held at the bank
Free Free
Card issuance fee

Daily transfer limit of funds between accounts held at the bank (in AMD)

Free
Fee
Card issuance fee
Individuals
Free AMD 1,000,000
Card issuance fee
Sole entrepreneurs
Free

AMD 3,000,000

Card issuance fee
Cash withdrawal when using HSBC Armenia, Ameriabank and Ardshinbank ATMs
Free Free
Card issuance fee

Cash withdrawal daily limit (in AMD)

Free
Fee
Card issuance fee
Individuals
Free AMD 500,000
Card issuance fee
Sole entrepreneurs
Free AMD 500,000
Card issuance fee
Fee for each cash withdrawal at other banks’ ATMs
Free AMD 2,000 one-off

5 You can find out about the types of foreign currency accounts and other details on the website's Foreign Currency Account | Banking Services - HSBC AM.

6 Monthly service fee is charged at the beginning of each month for the preceding month.

7 No charge will be applied, if card replacement is done via Online/Mobile or Phone Banking services. Card will be sent to the branch of your choice within 3 working days after receipt of the request.

Money Transfers/Demand Drafts

Transfers in AMD (within Armenia)8
Transfers from account9
AMD 30011*
Credit of received funds to account
Free
Amendment or cancellation of payment instructions
AMD 5,000 one-off
Demand draft issuance
AMD 6,000 one-off
Transfers in AMD (within Armenia)8
Transfers from account9
Credit of received funds to account
AMD 30011*
Free
Transfers from account9
Amendment or cancellation of payment instructions
AMD 30011*
AMD 5,000 one-off
Transfers from account9
Demand draft issuance
AMD 30011*
AMD 6,000 one-off
Transfers in USD/EUR (within Armenia)
Credit of inward remittance amounts to account Free
Outward remittances10
AMD 5,000 one-off
Amendment or cancellation of payment instruction  AMD 5,000 one-off
Transfers in USD/EUR (within Armenia)
Credit of inward remittance amounts to account Outward remittances10
Free AMD 5,000 one-off
Credit of inward remittance amounts to account Amendment or cancellation of payment instruction 
Free AMD 5,000 one-off
Transfers in USD/EUR (outside Armenia) in branch or via Phone Banking Services
Outward remittances of funds paid in cash 0.3% (min 6,000 AMD)
Outward remittances of non-cash funds/subject to foreign currency exchange
0.1% (min 6,000 AMD)
Amendment or cancellation of payment AMD 20,000
Transfers in USD/EUR (outside Armenia) in branch or via Phone Banking Services
Outward remittances of funds paid in cash Outward remittances of non-cash funds/subject to foreign currency exchange
0.3% (min 6,000 AMD) 0.1% (min 6,000 AMD)
Outward remittances of funds paid in cash Amendment or cancellation of payment
0.3% (min 6,000 AMD) AMD 20,000
Transfers in currencies other than USD/EUR performed in branch or via Phone Banking Service
Outward remittances of funds paid in cash
3% (min 6,000 AMD)
Outward remittances of non-cash funds/subject to foreign currency exchange
0.3% (min 6,000 AMD)
Amendment or cancellation of payment AMD 20,000
Transfers in currencies other than USD/EUR performed in branch or via Phone Banking Service
Outward remittances of funds paid in cash
Outward remittances of non-cash funds/subject to foreign currency exchange
3% (min 6,000 AMD)
0.3% (min 6,000 AMD)
Outward remittances of funds paid in cash
Amendment or cancellation of payment
3% (min 6,000 AMD)
AMD 20,000
Transfers outside Armenia via Online banking service
Outward remittances with all currencies served by bank 6,000 AMD
Transfers outside Armenia via Online banking service

Preferential rates (for all foreign currencies except for cases when funds were deposited in cash in currencies other than USD/EUR)

Account holders, depending on volumes of their account turnover, may receive the following preferential rates:
Average monthly turnover of outward remittance volumes for last 3 months, expressed in USD
Commission
50,000 and above
0.1% (min 6,000 AMD)
Account holders, depending on volumes of their account turnover, may receive the following preferential rates:
Average monthly turnover of outward remittance volumes for last 3 months, expressed in USD
50,000 and above
Commission
0.1% (min 6,000 AMD)

8 In case of AMD transfers within Armenia, if the transferred amount contains luma, the amount will be rounded up to the decimal point according to standard rounding rule.

9 If the payment instruction (for amounts of up to AMD 50 million) is submitted to the Bank branch or via Phone banking service (in accordance with the daily limit of Phone banking service) after 14:00, but not later than 15:00 and requested to be processed on the same day, a charge of AMD 5,000 will be applied by the Bank. Payment instructions submitted to the Bank via Online/Mobile banking service (for amounts of up to AMD 50 million) before 15:00 will be processed same day free of charge.

10 Payment instructions submitted before 14:00 will be processed the latest on the next business day.

Payment instructions submitted after 14:00 will be processed on the next business day.

11 Any foreign exchange transactions will be conducted at the Bank’s exchange rate.

* No charge will be applied, if the payment instruction has been received via Online/Mobile.

Other conditions
Transfers between accounts held at the Bank
Free
Payment investigation fee (can be charged irrespective of the outcome of the conducted investigation)
AMD 20,000 one-off
Credit of foreign currency inward remittance amounts to account if the remitter has not paid the charges yet
AMD 6,000 one-off
Other conditions
Transfers between accounts held at the Bank
Payment investigation fee (can be charged irrespective of the outcome of the conducted investigation)
Free
AMD 20,000 one-off
Transfers between accounts held at the Bank
Credit of foreign currency inward remittance amounts to account if the remitter has not paid the charges yet
Free
AMD 6,000 one-off
Important notes
 
  • Commissions if intermediary/beneficiary bank charges are paid by the remitter, for the beneficiary to receive the amount without any additional charges12 AMD 5 000.
  • The bank is not liable for any refund if payment has already been effected to the beneficiary
  • It is Bank's responsibility to provide receipt to customer for each provided service
  • Intermediary/beneficiary bank charges may be paid either at the expense of beneficiary or remitter, at customers’ decision and with the prior consent of the bank
  • For transfers outside Armenia the requisites for respective currencies published at “HSBC Bank Armenia” CJSC website should be used.

12 If the actual charge amount is above equivalent of AMD 20,000 the difference between already paid commission and actual charge is subject to further debiting from remitter’s account.

Express Banking

Online and Mobile Banking13

Online Banking

registration fee

Free

Mobile Banking service

registration fee 14

Free
Monthly service fee Free

Online Security device

replacement

  • If damaged/not functioning: free 
  • If lost or stolen (device is not available): AMD 5,000*

SMS alert service

(Online Banking registration

is required for using SMS

alert services)

Free
Banking services

As per Tariff of

Charges of transactions

performed via Online Banking

Online and Mobile Banking13

Online Banking

registration fee

Mobile Banking service

registration fee 14

Free
Free

Online Banking

registration fee

Monthly service fee
Free
Free

Online Banking

registration fee

Online Security device

replacement

Free
  • If damaged/not functioning: free 
  • If lost or stolen (device is not available): AMD 5,000*

Online Banking

registration fee

SMS alert service

(Online Banking registration

is required for using SMS

alert services)

Free
Free

Online Banking

registration fee

Banking services
Free

As per Tariff of

Charges of transactions

performed via Online Banking

Important note

The Bank may terminate the agreement on processing of instructions submitted via Online/Mobile Banking service in case customer’s profile is not active (not logged in to the system) during the last 12 months.

Phone Banking
Phone Banking registration fee AMD 1,000
Monthly service fee Free
Banking services
as per Tariff of Charges of transactions performed via Phone Banking 
Phone Banking
Phone Banking registration fee Monthly service fee
AMD 1,000
Free
Phone Banking registration fee Banking services
AMD 1,000
as per Tariff of Charges of transactions performed via Phone Banking 

Important note

The Bank may terminate the agreement on processing of instructions submitted via Telephone banking (Phone Banking) signed between the Bank and the customer in case if no transaction is done via Phone Banking during the last 12 months.

13 Online and Mobile Banking services are available for Individuals only.

14 Mobile Banking service is available to HSBC Bank Armenia Online Banking users only.

* Inclusive of VAT.

Bank account statements / other documentation and their copies

Delivery and provision

By courier within Armenia 

Free

By Online banking service 

Free

Collection from branches

Free

By e-mail

Free
Delivery and provision

By courier within Armenia 

By Online banking service 

Free Free

By courier within Armenia 

Collection from branches

Free Free

By courier within Armenia 

By e-mail

Free Free

15 Any foreign exchange transactions will be conducted at the Bank's exchange rate.

16 For customers using Online Banking services.

Other services

Other banking services
Power of attorney issuance
AMD 5,000
Advices confirming bank account / loan information / balance17
AMD 5,00018
Advices confirming bank account/loan information/balance when requesting via Online or Phone Banking services
AMD 1,00019*
Mortgage loan statement for the selected period Free
Bank confirmation of information for audit purposes (applicable for Sole entrepreneurs only)

AMD 10,000*

 

 

Providing a copy of every month's bank statement, month's account history or every transaction validation document (if information older than 6 months is requested)

AMD 3,00019*

Information provided to non-account holders regarding the absence of a bank account

AMD 5,00019*

Other services

Other banking services
Power of attorney issuance
Advices confirming bank account / loan information / balance17
AMD 5,000
AMD 5,00018
Power of attorney issuance
Advices confirming bank account/loan information/balance when requesting via Online or Phone Banking services
AMD 5,000
AMD 1,00019*
Power of attorney issuance
Mortgage loan statement for the selected period
AMD 5,000
Free
Power of attorney issuance
Bank confirmation of information for audit purposes (applicable for Sole entrepreneurs only)
AMD 5,000

AMD 10,000*

 

 

Power of attorney issuance
Providing a copy of every month's bank statement, month's account history or every transaction validation document (if information older than 6 months is requested)
AMD 5,000

AMD 3,00019*

Power of attorney issuance
Information provided to non-account holders regarding the absence of a bank account
AMD 5,000

AMD 5,00019*

17 Balance confirmations will be presented as of the date and time of confirmation request.

18 AMD 10,000 will apply, if the customer is Bank account holder for less than 6 months (including orders submitted via Online/Mobile or Phone Banking).

19 Advices/statements will be sent to the branch of your choice within 2 working days after receipt of the request.
*Inclusive of VAT

Cash operations
Cash deposit in branches
Free
Cash deposit through ATM20 Free
Cash withdrawal of funds deposited in cash (AMD, USD, EUR) Free
Cash withdrawal of non-cash funds in AMD in branches21 0.2%, minimum AMD 1,000
Cash withdrawal of non-cash funds in USD/EUR in branches22

1%, minimum AMD 1,000

Cash withdrawal of funds deposited in cash/non-cash in other currencies in branches23 3%
Cash withdrawal from the cards issued by the Bank in USD through Bank's POS terminals 1%

Exchange of mutilated/out of circulation foreign currency banknotes, if all necessary distinctive characteristics and parts are available24

5%
Cash withdrawal from the cards issued by other banks through the Bank’s POS terminals in AMD/ USD 1%
Cash operations
Cash deposit in branches
Cash deposit through ATM20
Free Free
Cash deposit in branches
Cash withdrawal of funds deposited in cash (AMD, USD, EUR)
Free Free
Cash deposit in branches
Cash withdrawal of non-cash funds in AMD in branches21
Free 0.2%, minimum AMD 1,000
Cash deposit in branches
Cash withdrawal of non-cash funds in USD/EUR in branches22
Free

1%, minimum AMD 1,000

Cash deposit in branches
Cash withdrawal of funds deposited in cash/non-cash in other currencies in branches23
Free 3%
Cash deposit in branches
Cash withdrawal from the cards issued by the Bank in USD through Bank's POS terminals
Free 1%
Cash deposit in branches

Exchange of mutilated/out of circulation foreign currency banknotes, if all necessary distinctive characteristics and parts are available24

Free 5%
Cash deposit in branches
Cash withdrawal from the cards issued by other banks through the Bank’s POS terminals in AMD/ USD
Free 1%

20 Maximum daily limit – AMD 1,000,000 to each of the ATM card.

21 Not applicable for withdrawal of funds converted through FX transactions (including conversions made before 18 August 2023), interest paid on deposits and loan encashment. Funds placed as time deposit with a term 91 days and more and not terminated before due date (or funds placed as a time deposit for a shorter tenor but rolled over/stayed for 91 days and more till maturity) are considered as cash.

22 Applicable on the loan encashment, not applicable for withdrawal of funds converted through FX transactions (including conversions made before 18 August 2023), and interest paid on deposits. Funds placed as time deposit with a term 91 days and more and not terminated before due date (or funds placed as a time deposit for a shorter tenor but rolled over/stayed for 91 days and more till maturity) are considered as cash.

23 Applicable on the exchanged amount (including conversions made before 18 August 2023) as well as loan encashment.

24 Service is available for HSBC Bank Armenia customers. For non customers the service is available in case foreign exchange transaction is conducted (daily exchange limit is maximum AMD 400,000).

Safe deposit lockers25

The provision of new safe deposit lockers is terminated from 01.10.2022
Extra large
AMD 200,000*
Large
AMD 120,000*
Medium
AMD 90,000*
Small
AMD 50,000*

Safe deposit lockers25

The provision of new safe deposit lockers is terminated from 01.10.2022
Extra large
Large
AMD 200,000* AMD 120,000*
Extra large
Medium
AMD 200,000* AMD 90,000*
Extra large
Small
AMD 200,000* AMD 50,000*
Fee (available for term of up to one month)
Extra large
AMD 50,000*
Large, Medium
AMD 30,000*
Small
AMD 15,000*
Fee (available for term of up to one month)
Extra large
Large, Medium
AMD 50,000*
AMD 30,000*
Extra large
Small
AMD 50,000*
AMD 15,000*
Other fees
Safe deposit lockers (access fee applicable in case of more than 2 visits per week) - charged for each additional visits
AMD 10,000*
Access to safe deposit box, in case if customer does not have own key
AMD 5,000*
Recovery of lost key AMD 15,000*
Other fees
Safe deposit lockers (access fee applicable in case of more than 2 visits per week) - charged for each additional visits
Access to safe deposit box, in case if customer does not have own key
AMD 10,000*
AMD 5,000*
Safe deposit lockers (access fee applicable in case of more than 2 visits per week) - charged for each additional visits
Recovery of lost key
AMD 10,000*
AMD 15,000*

25 Customer can have only one of the following sized lockers simultaneously: 1 extra-large or 1 large or 2 medium or 2 small or 1 medium and 1 small size locker.

* Inclusive of VAT

Cheques and chequebooks26

 

Starting from 15 August 2024 the Bank has terminated HSBC Chequebook provisioning to individual customers.

Cheques drawn from individual customers's previously provided Chequebooks will still be accepted by the Bank until 15 November 2024

After 15 November 2024, please destroy you Chequebook or return it to the Bank. More details can be found here.

 

The Bank has terminated the cheque (other bank/international cheques) acceptance service starting from 01 September 2024. In case of questions or for additional clarifications please call +374 60 655 000 or visit any of our branches.

Action Fee
Issuing chequebook Free
Placement of "Stop Payment" instruction AMD 3,000
Removal of "Stop Payment" instruction Free
Return of cheque due to insufficient funds AMD 5,000
Cheque acceptance AMD 50,00027
Fee for returned unpaid cheques 10,000 AMD plus intermediary/returning bank charges 

Cheques and chequebooks26

 

Starting from 15 August 2024 the Bank has terminated HSBC Chequebook provisioning to individual customers.

Cheques drawn from individual customers's previously provided Chequebooks will still be accepted by the Bank until 15 November 2024

After 15 November 2024, please destroy you Chequebook or return it to the Bank. More details can be found here.

 

The Bank has terminated the cheque (other bank/international cheques) acceptance service starting from 01 September 2024. In case of questions or for additional clarifications please call +374 60 655 000 or visit any of our branches.

Action Issuing chequebook
Fee Free
Action Placement of "Stop Payment" instruction
Fee AMD 3,000
Action Removal of "Stop Payment" instruction
Fee Free
Action Return of cheque due to insufficient funds
Fee AMD 5,000
Action Cheque acceptance
Fee AMD 50,00027
Action Fee for returned unpaid cheques
Fee 10,000 AMD plus intermediary/returning bank charges 

Important note

Other bank cheques are accepted only from account holders having at least 6 (for a bank cheque) or 12 (for a personal and corporate cheque) months satisfactory banking relationship.

26 Chequebooks are provided to current account holders only in AMD and USD

27 The fee includes postal delivery expenses associated with sending the cheque to the issuing bank

Last updated on: 25.09.24, 03:37

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