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Branch closure notice

Please be informed that effective from July 1, 2021 the Bank 'Nor Nork' branch located at Gayi Avenue, Yerevan 0062, is permanently closed. We have decided to close the branch based on the following considerations:

  1. In recent years we have observed a change in customer channel utilization patterns, with more and more customers preferring to use distance banking channels. As the use of our digital and distance banking channels has increased, we have observed a reduction in demand for our face-to-face services.
  2. In line with the aforementioned trends, the Bank has made its top priority to provide modern, convenient and accessible banking services, expending the menu of provided digital and distance banking services and in parallel optimizing the network distribution channel by combining face to face servicing with distance banking capabilities.

Our expanded menu of digital and distance banking channels, and the transactions which can be conducted thereof, includes:

  • online and mobile banking services, providing 24/7 worldwide access to you accounts: these services are free of charge and we will be happy to offer you guidance on service activation
  • telephone banking services: providing the opportunity to make non-cash transactions as well as getting detailed information on services provided by the Bank
  • our online platform provides the opportunity to apply for banking products and services, including unsecured consumer loans, without visiting the Bank
  • our upgraded and updated ATM network provides the opportunities to conduct transactions without visiting the branch. The ATMs located at our Branches are also equipped with cash-in functionality. There will an ATM with cash in functionality placed close to 'Nor Nork' branch’s current location

Our efforts towards service improvement and the expansion of our distance banking product menu will be continuous and we will keep you informed.

Please refer below for Bank branches list:

Branch Address Working hours Telephone number
Main Office 66 Teryan Street, Yerevan 0009 Mon-Fri: 09:30-17:00 374 (60) 655 000
Republic Square Branch 9 Vazgen Sargsyan Street, Yerevan 0010 Mon-Fri: 09:30-17:00 374 (60) 655 000
Komitas Branch 3 Komitas Avenue, Yerevan 0033 Mon-Fri: 09:30-17:00 374 (60) 655 000
Zeytun Branch 1 Nersisyan Street, Yerevan 0014 Mon-Fri: 09:30-17:00 374 (60) 655 000
Garegin Nzhdeh Branch 14 Bagratunyats Avenue, Yerevan 0039 Mon-Fri: 09:30-17:00 374 (60) 655 000
STATUS Branch 4/1 Baghramyan Avenue, Yerevan 0019 Mon-Fri: 09:30-17:00 374 (60) 655 000
Dalma Branch 3 Tsitsernakaberd Highway, Yerevan 0082 Mon-Sun: 10:00-22:00 374 (60) 655 000
Branch Main Office
Address 66 Teryan Street, Yerevan 0009
Working hours Mon-Fri: 09:30-17:00
Telephone number 374 (60) 655 000
Branch Republic Square Branch
Address 9 Vazgen Sargsyan Street, Yerevan 0010
Working hours Mon-Fri: 09:30-17:00
Telephone number 374 (60) 655 000
Branch Komitas Branch
Address 3 Komitas Avenue, Yerevan 0033
Working hours Mon-Fri: 09:30-17:00
Telephone number 374 (60) 655 000
Branch Zeytun Branch
Address 1 Nersisyan Street, Yerevan 0014
Working hours Mon-Fri: 09:30-17:00
Telephone number 374 (60) 655 000
Branch Garegin Nzhdeh Branch
Address 14 Bagratunyats Avenue, Yerevan 0039
Working hours Mon-Fri: 09:30-17:00
Telephone number 374 (60) 655 000
Branch STATUS Branch
Address 4/1 Baghramyan Avenue, Yerevan 0019
Working hours Mon-Fri: 09:30-17:00
Telephone number 374 (60) 655 000
Branch Dalma Branch
Address 3 Tsitsernakaberd Highway, Yerevan 0082
Working hours Mon-Sun: 10:00-22:00
Telephone number 374 (60) 655 000

Alternative ways of banking and the menu of applicable services

Channel Capabilities
Online banking
  • 24/7 worldwide access to your accounts
  • free transfers between HSBC Bank Armenia accounts
  • free transfers in AMD to other banks in Armenia
  • transfers in all major currencies in any direction 
Mobile banking
  • transfers to saved payees
  • balance enquiry and additional information on last 90 transactions
  • Credit Card payments 
Telephone banking
  • 24/7 access to service for enquiries and transactions your accounts via 374 (60) 655 000
  • transfers of funds between own accounts
  • worldwide and local transfers of funds
  • Credit Card and Loan payments
  • detailed information on Bank products and services

ATM Network

  • 24/7 access to your accounts
  • servicing of ArCa, MasterCard, Maestro, VISA, VISA Electronic, PLUS cards
  • more than 50 ATMs providing cash withdrawal, credit card payment and funds transfer between HSBC Bank Armenia accounts services
  • more than 10 ATMs located at our branches providing instant cash deposit functionality to our bank accounts
  • contactless, NFC, Apple Pay and Google Pay functions access
  • to access ATM locations you can always visit our website through https://www.hsbc.am/en-am/branch-finder/list/
Channel Online banking
Capabilities
  • 24/7 worldwide access to your accounts
  • free transfers between HSBC Bank Armenia accounts
  • free transfers in AMD to other banks in Armenia
  • transfers in all major currencies in any direction 
Channel Mobile banking
Capabilities
  • transfers to saved payees
  • balance enquiry and additional information on last 90 transactions
  • Credit Card payments 
Channel Telephone banking
Capabilities
  • 24/7 access to service for enquiries and transactions your accounts via 374 (60) 655 000
  • transfers of funds between own accounts
  • worldwide and local transfers of funds
  • Credit Card and Loan payments
  • detailed information on Bank products and services
Channel

ATM Network

Capabilities
  • 24/7 access to your accounts
  • servicing of ArCa, MasterCard, Maestro, VISA, VISA Electronic, PLUS cards
  • more than 50 ATMs providing cash withdrawal, credit card payment and funds transfer between HSBC Bank Armenia accounts services
  • more than 10 ATMs located at our branches providing instant cash deposit functionality to our bank accounts
  • contactless, NFC, Apple Pay and Google Pay functions access
  • to access ATM locations you can always visit our website through https://www.hsbc.am/en-am/branch-finder/list/