Biometric Authentication

HSBC brings an easy and all rounded mobile banking experience to you. By using the new iOS Face ID, you can authenticate your identity and access your digital banking in seconds - all with a simple look. You can also log in to the HSBC Mobile Banking app through fingerprint authentication with iOS Touch ID and Android Touch ID. Both Face ID and Touch ID are a simple, fast and secure alternative to your mobile banking PIN code/Digital Secure Key during log on.

Face ID is currently only available on Apple iPhone X and newer devices, Touch ID is active on Apple devices running on iOS 10.3 or above and AndroidTM devices with an operating system of 6 or higher.

Go ahead and enable Biometric Authentication to log on to the App without entering your security details.

How to enable Biometric Authentication

Activate Face ID in 4 simple steps

1. Face ID

In your iPhone Settings, make sure you've registered your biometric data

2. Log on

Now open the HSBC Armenia Mobile Banking app and enter your Mobile Banking PIN code

3. Enable

Once HSBC Armenia Mobile Banking app is opened, confirm your willingness to activate Face ID

4. Verify

Complete Face ID scan for verification

Activate Touch ID in 4 simple steps

1. Fingerprint

In your iPhone Settings, make sure you've registered your biometric data

2. Log on

Now open the HSBC Armenia Mobile Banking app and enter your Mobile Banking PIN code

3. Enable

Once HSBC Armenia Mobile Banking app is opened, confirm your willingness to activate Touch ID

4. Verify

Scan your fingerprint for verification

FAQS

Not using the HSBC Mobile Banking app yet? Install the app now free of charge1.

If you want to enable biometric authentication (Face ID or Touch ID), please refer to the important information in the FAQs section.

1Face ID is currently only available on Apple iPhone X and Touch ID is active on Apple iPhone 5s or above, running on iOS 10.1.1 or above. Touch ID/Face ID is not currently available on Android devices.