Top of main content

Terms and tariffs

Table of contents

Account opening and maintenance1

Enjoy free account opening and servicing.

Tariffs:
Current and savings (including additional) account opening and servicing Free
Term deposit (including cumulative) account opening and servicing
Free
Escrow account2

0.5% of escrow amount

(minimum AMD 100,000

maximum AMD 500,000)

Tariffs:
Current and savings (including additional) account opening and servicing Term deposit (including cumulative) account opening and servicing
Free Free
Current and savings (including additional) account opening and servicing Escrow account2
Free

0.5% of escrow amount

(minimum AMD 100,000

maximum AMD 500,000)

1You can familiarize yourself with the list of required documents for respective accounts opening, as well as accounts opening and closing procedures in that account-related part of our website (links to the respective pages are available above).

2 Escrow account is a one-time account service provided by the Bank for ensuring secure settlements between the parties to real estate property sale and purchase transactions.

International Visa PLUS ATM card

International Visa PLUS ATM card is issued with your current account. You can choose to have two accounts attached to one ATM card and manage your accounts from ATMs. Moreover you can withdraw cash free of charge from HSBC Group ATMs worldwide.

Fees:
Card issuance and service
Free
Additional card issuance and service
Free
Card reissuance
Free
Additional card reissuance  Free
Cash withdrawal at HSBC Group ATMs worldwide
Free
Cash withdrawal from Ameriabank ATMs Free
Cash withdrawal at non-HSBC Group ATMs
AMD 2,000 per transaction
Transfer of funds between accounts held at the Bank
Free
Fees:
Card issuance and service
Additional card issuance and service
Free Free
Card issuance and service
Card reissuance
Free Free
Card issuance and service
Additional card reissuance 
Free Free
Card issuance and service
Cash withdrawal at HSBC Group ATMs worldwide
Free Free
Card issuance and service
Cash withdrawal from Ameriabank ATMs
Free Free
Card issuance and service
Cash withdrawal at non-HSBC Group ATMs
Free AMD 2,000 per transaction
Card issuance and service
Transfer of funds between accounts held at the Bank
Free Free
Limits:
Cash withdrawal daily limit
AMD 1,000,0001
Daily transfer limit through Bank ATMs
AMD 3,000,000
Limits:
Cash withdrawal daily limit
Daily transfer limit through Bank ATMs
AMD 1,000,0001
AMD 3,000,000

1 Cash withdrawal daily limit may vary due to the limits of the country/region or bank.

Mastercard World Black Edition card

As a STATUS customer get a free Mastercard World Black Edition card, the best-in-class card product within Mastercard family premium-level cards introduced in Armenia.

The card package includes:

Security and comfort

Mastercard World Black Edition card guarantees high level of security. Make fast and secure payments via innovative Contactless technology.

Card fees and charges

As follows
Card type Mastercard World Black Edition card
Card currency
AMD
Card issuance Free
Card monthly service fee AMD 2 000
Additional card issuance Free
Additional card monthly service fee1 AMD 2 000
Annual nominal interest rate of credit line 18%
Annual Percentage Rate of credit line2 19.77% - 21.69%
Encashment fee when using Bank's ATMs and POS terminals, along with Ameriabank's ATMs Free
Encashment fee when using other ATMs and POS terminals within ArCa system 1.5% of encashment amount (minimum AMD 500)
Encashment fee when using other ATMs and POS terminals outside ArCa system
2.5% of encashment amount (minimum AMD 1,000 from ATMs, minimum AMD 3,000 from POS terminals)
International Concierge membership service fee  Free
Lounge Key membership fee Free
Fee for usage of Lounge Key in airport lounges
AMD 20,000 per visit
Travel insurance Free
Emergency cash advance fee abroad (up to USD 2,000)
AMD 50,000
Card to card money transfer within Bank (via ArCa website www.arca.am)
0.75% of transfer amount
From Bank Credit card money transfer to other debit cards within ArCa system (via ArCa website www.arca.am)
1.5% of transfer amount
Card reissuance fee  Free
Additional card reissuance fee Free
Card emergency reissuance fee abroad
AMD 75,000
Card PIN unblock fee Free
Charge slip retrieval  AMD 8,000*
Dispute of genuine transaction AMD 15,000
Card limit permanent and temporary review Free
SMS service Free
Monthly Statement Delivery (within Armenia) Free

Fee for each copy of card account statement

(if earlier than 6 months)

AMD 3,000*
Late payment fee

5% of overdue amount,

maximum AMD 20,000

Overlimit fee

10% of overlimit amount,

maximum AMD 20,000

Maximum cash withdrawals (per day) 50% of credit limit or AMD 500,000 (whichever is higher)
Number of cash withdrawals (per day) Maximum 3
Maximum limit for each non-cash transaction AMD 10,000,000
Total number of transactions per day (including cash and non-cash transactions and balance enquiries) 20

Lost card liability, after the customer has

informed the Bank

Up to AMD 25,000
Minimum payment due 10% of closing debit balance (minimum AMD 10,000)
Credit limit and currency

Minimum AMD 1,000,000

Maximum AMD 10,000,000

Grace (interest free) period3
Up to maximum 45 days (maximum 15 days from the statement generation date)
As follows
Card type Card currency
Mastercard World Black Edition card AMD
Card type Card issuance
Mastercard World Black Edition card Free
Card type Card monthly service fee
Mastercard World Black Edition card AMD 2 000
Card type Additional card issuance
Mastercard World Black Edition card Free
Card type Additional card monthly service fee1
Mastercard World Black Edition card AMD 2 000
Card type Annual nominal interest rate of credit line
Mastercard World Black Edition card 18%
Card type Annual Percentage Rate of credit line2
Mastercard World Black Edition card 19.77% - 21.69%
Card type Encashment fee when using Bank's ATMs and POS terminals, along with Ameriabank's ATMs
Mastercard World Black Edition card Free
Card type Encashment fee when using other ATMs and POS terminals within ArCa system
Mastercard World Black Edition card 1.5% of encashment amount (minimum AMD 500)
Card type Encashment fee when using other ATMs and POS terminals outside ArCa system
Mastercard World Black Edition card 2.5% of encashment amount (minimum AMD 1,000 from ATMs, minimum AMD 3,000 from POS terminals)
Card type International Concierge membership service fee 
Mastercard World Black Edition card Free
Card type Lounge Key membership fee
Mastercard World Black Edition card Free
Card type Fee for usage of Lounge Key in airport lounges
Mastercard World Black Edition card AMD 20,000 per visit
Card type Travel insurance
Mastercard World Black Edition card Free
Card type Emergency cash advance fee abroad (up to USD 2,000)
Mastercard World Black Edition card AMD 50,000
Card type Card to card money transfer within Bank (via ArCa website www.arca.am)
Mastercard World Black Edition card 0.75% of transfer amount
Card type From Bank Credit card money transfer to other debit cards within ArCa system (via ArCa website www.arca.am)
Mastercard World Black Edition card 1.5% of transfer amount
Card type Card reissuance fee 
Mastercard World Black Edition card Free
Card type Additional card reissuance fee
Mastercard World Black Edition card Free
Card type Card emergency reissuance fee abroad
Mastercard World Black Edition card AMD 75,000
Card type Card PIN unblock fee
Mastercard World Black Edition card Free
Card type Charge slip retrieval 
Mastercard World Black Edition card AMD 8,000*
Card type Dispute of genuine transaction
Mastercard World Black Edition card AMD 15,000
Card type Card limit permanent and temporary review
Mastercard World Black Edition card Free
Card type SMS service
Mastercard World Black Edition card Free
Card type Monthly Statement Delivery (within Armenia)
Mastercard World Black Edition card Free
Card type

Fee for each copy of card account statement

(if earlier than 6 months)

Mastercard World Black Edition card AMD 3,000*
Card type Late payment fee
Mastercard World Black Edition card

5% of overdue amount,

maximum AMD 20,000

Card type Overlimit fee
Mastercard World Black Edition card

10% of overlimit amount,

maximum AMD 20,000

Card type Maximum cash withdrawals (per day)
Mastercard World Black Edition card 50% of credit limit or AMD 500,000 (whichever is higher)
Card type Number of cash withdrawals (per day)
Mastercard World Black Edition card Maximum 3
Card type Maximum limit for each non-cash transaction
Mastercard World Black Edition card AMD 10,000,000
Card type Total number of transactions per day (including cash and non-cash transactions and balance enquiries)
Mastercard World Black Edition card 20
Card type

Lost card liability, after the customer has

informed the Bank

Mastercard World Black Edition card Up to AMD 25,000
Card type Minimum payment due
Mastercard World Black Edition card 10% of closing debit balance (minimum AMD 10,000)
Card type Credit limit and currency
Mastercard World Black Edition card

Minimum AMD 1,000,000

Maximum AMD 10,000,000

Card type Grace (interest free) period3
Mastercard World Black Edition card Up to maximum 45 days (maximum 15 days from the statement generation date)

Important notes and general terms

  • No interest is calculated against the credit balance of card account
  • Cardholder's minimum age should be 18, maximum age 65
  • Cards are valid for three years period. Cards are subject to renewal upon bank's discretion
  • From time to time the Bank may review the Card nominal rates in order to reflect market trends
  • The decision to issue a credit card is made and the card is delivered to the address specified by the customer, during 10 working days after the presentation of all necessary documents
  • All tariffs and charges related to STATUS products and services offered by HSBC Bank Armenia are subject to amendments and modifications with reasonable notice

Additional card’s tariffs are regulated with main card tariffs.

For more information about Annual Percentage Rate please refer to our website at www.hsbc.am or see "Credit Cards and Overdraft" Informative brochure.

Grace period is applicable in case of non-cash transactions and if the payment of the whole statement Closing Balance is received by the Bank on or before the Payment Due Date. Depending on the day of month when the transaction has been posted to card account, duration of the grace period may vary. In case of encashment from the credit line, the Annual nominal interest rate is calculated for the encashed amount on daily basis after the withdrawal is made.

Refer to Section 7 of Card products terms and conditions.

* Inclusive of VAT

  

Credit and Debit cards*

ArCa Classic Card issuance and service Free
Mastercard Standard Card issuance and service Free
Mastercard Gold Card issuance and service Free
Mastercard Platinum Card issuance and service Free

Credit and Debit cards*

ArCa Classic Card issuance and service Mastercard Standard Card issuance and service
Free Free
ArCa Classic Card issuance and service Mastercard Gold Card issuance and service
Free Free
ArCa Classic Card issuance and service Mastercard Platinum Card issuance and service
Free Free

* Including additional card provision and service.

Cash transactions/operations

Includes
Cash deposit in branches Free

Cash deposit through ATM1

Free

Cash withdrawal of funds deposited in cash in AMD, USD, EUR

Free
Cash withdrawal of non cash funds in USD/EUR2 0.75%
Cash withdrawal of funds deposited in non-cash in AMD (daily)3 Up to AMD 3,000,000 – free of charge
0.2% minimum AMD 1,000 on amounts exceeding AMD 3,000,000
Cash withdrawal of funds deposited in cash/non-cash in other currencies4 3%
Includes
Cash deposit in branches

Cash deposit through ATM1

Free Free
Cash deposit in branches

Cash withdrawal of funds deposited in cash in AMD, USD, EUR

Free Free
Cash deposit in branches Cash withdrawal of non cash funds in USD/EUR2
Free 0.75%
Cash deposit in branches Cash withdrawal of funds deposited in non-cash in AMD (daily)3
Free Up to AMD 3,000,000 – free of charge
0.2% minimum AMD 1,000 on amounts exceeding AMD 3,000,000
Cash deposit in branches Cash withdrawal of funds deposited in cash/non-cash in other currencies4
Free 3%

1Maximum daily limit of cash withdraw is AMD 1 million to each of the accounts linked to ATM card. The service is available if ATM has cash deposit opportunity.

2Applicable on the loan encashment, not applicable for withdrawal of funds converted through FX transactions (including conversions made before 18 August 2023), and interest paid on deposits. Funds placed as time deposit with a term 91 days and more and not terminated before due date (or funds placed as a time deposit for a shorter tenor but rolled over/stayed for 91 days and more till maturity) are considered as cash.

3Not applicable for withdrawal of funds converted through FX transactions (including conversions made before 18 August 2023), interest paid on deposits and loan encashment. Funds placed as time deposit with a term 91 days and more and not terminated before due date (or funds placed as a time deposit for a shorter tenor but rolled over/stayed for 91 days and more till maturity) are considered as cash.

4Applicable on the exchanged amount (including conversions made before 18 August 2023) as well as loan encashment.

Express banking

Fees
PB Registration and servicing Free
Use of other banking services As per Tariff of Charges
Fees
PB Registration and servicing Use of other banking services
Free As per Tariff of Charges
Fees
Online banking registration and servicing Free
Mobile banking registration and servicing Free
Security device provision or replacement Free
Fees
Online banking registration and servicing Mobile banking registration and servicing
Free Free
Online banking registration and servicing Security device provision or replacement
Free Free

1Mobile Banking service is available only to HSBC online banking users. 

*The Bank may unilaterally terminate the Phone Banking or Online/Mobile Banking agreements signed between the Bank and the customer in case no transaction is made via Phone Banking service or the user has not been active (not logged in the system) during the last 12 months.

Money transfers

Being a member of SWIFT global electronic payments network, we offer transfers in Armenian drams and all major currencies: USD, EUR, GBP, RUB, CHF, AUD, AED, HKD, JPY and CAD.

Transfers in Armenian drams (within Armenia)1

Fees
Transfers from account2 Free
Credit of received funds to account Free
Fees
Transfers from account2 Credit of received funds to account
Free Free

Transfers / Demand drafts in foreign currencies

Fees

Outward remittance

(USD, EUR, GBP, RUB, CHF, AUD, AED, HKD, JPY, CAD)

0.1%

Issuance of demand draft

(USD, EUR, GBP, RUB, CHF, AUD, AED, HKD, JPY, CAD) 

0.1%
Credit of inward remittance amounts Free
Fees

Outward remittance

(USD, EUR, GBP, RUB, CHF, AUD, AED, HKD, JPY, CAD)

Issuance of demand draft

(USD, EUR, GBP, RUB, CHF, AUD, AED, HKD, JPY, CAD) 

0.1% 0.1%

Outward remittance

(USD, EUR, GBP, RUB, CHF, AUD, AED, HKD, JPY, CAD)

Credit of inward remittance amounts
0.1% Free

Other conditions

Fees
Transfers between accounts held at the Bank Free
Amendment/cancellation to payment instruction Free
Payment investigation fee (can be charged irrespective of the outcome of the conducted investigation) AMD 20,000
Fees
Transfers between accounts held at the Bank Amendment/cancellation to payment instruction
Free Free
Transfers between accounts held at the Bank Payment investigation fee (can be charged irrespective of the outcome of the conducted investigation)
Free AMD 20,000

Important notes:


Minimum commission for any foreign currency outward remittance or Demand Draft issuance: AMD 6,000.

The bank is not liable for any refund if payment has already been effected to the beneficiary.

Intermediary/beneficiary bank(s) charges may be paid either at the expense of beneficiary or remitter, at customers’ decision and with the prior consent of the bank.

Applicable commissions if intermediary/beneficiary bank charges are paid by the remitter, for the beneficiary to receive the amount without any additional charges: AMD 5,000.

3If the actual charge amount is above equivalent of AMD 20,000 the difference between already paid commission and actual charge is subject to further debiting from remitter's account.

1In case of AMD transfers within Armenia, if the transferred amount contains luma, the amount will be rounded up to the decimal point according to standard rounding rule.

2If the payment instruction (for amounts of up to AMD 50 million or equivalent foreign currency) is submitted to the Bank not later than 15:00 will be processed same day.

Cheques/Chequebooks1

Fees
Issuing chequebook Free
Placement/removal of ‘Stop Payment’ instruction  Free
Return of cheque due to insufficient funds Free
Deposit of each cheque and demand draft into the account Free2
Returned unpaid cheque charge  AMD 10,000 plus intermediary/returning bank charges
Fees
Issuing chequebook Placement/removal of ‘Stop Payment’ instruction 
Free Free
Issuing chequebook Return of cheque due to insufficient funds
Free Free
Issuing chequebook Deposit of each cheque and demand draft into the account
Free Free2
Issuing chequebook Returned unpaid cheque charge 
Free AMD 10,000 plus intermediary/returning bank charges

1Chequebooks are provided to current account holders only in AMD and USD.

2Cash withdrawal of cheque amount in foreign currency is subject to a charge under encashment to non-cash funds.

Issuance of bank account statements / other documentation

Bank account statements/other documentation delivery/provision (monthly)

Fees
By courier with Armenia Free
Via email Free
Via Online banking service Free
At Bank branches Free
Fees
By courier with Armenia Via email
Free Free
By courier with Armenia Via Online banking service
Free Free
By courier with Armenia At Bank branches
Free Free

Other services

Fees
Power of attorney issuance Free
Balance confirmation2/ bank account advices  Free
For each copy of bank account statement/ transaction history /transaction confirmation advice (if earlier than 6 months) AMD 3,0003, 4
Fees
Power of attorney issuance Balance confirmation2/ bank account advices 
Free Free
Power of attorney issuance For each copy of bank account statement/ transaction history /transaction confirmation advice (if earlier than 6 months)
Free AMD 3,0003, 4

1For customers using Online Banking services.

2Balance confirmations will be presented as of the date and time of request receipt.

3If requested via Online/Mobile or Phone Banking services, reduced charge of AMD 1,000 will be applied for each copy. Documents will be sent to the branch of your choice within 3-5 working days after receipt of the request.

4VAT included.

Preferential terms for term deposits and loans

As a STATUS customer enjoy preferential terms for number of other products and services.

Term deposits (excluding Cumulative term deposits)

  • + 0.5% for term deposits in AMD
  • + 0.25% for term deposits in USD
Loans with HSBC Status:
Service/Product Preferential terms for HSBC Status customers Details
Property purchase loans (in AMD and USD) -0.5% loan provision fee

Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 200,000

Property purchase loans (in AMD) -0.5% Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%)
Annual percentage rate - 13.48% - 16.10%
Property purchase loans (in USD) -1% Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%)
Annual percentage rate - 9.64% - 12.46%
Property renovation loan (in AMD and USD) -0.5% loan provision fee Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 
Property renovation loan (in AMD) -0.5% Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%)
Annual percentage rate - 13.63% - 16.97%
Property renovation loan (in USD) -1%

Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%)

Annual percentage rate - 9.80% - 13.54%

Car loan -0.5% loan provision fee

Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000

Car loan -1%

Loan is provided with 1% lower than standard annual nominal interest rate - 15% (instead of standard 16%)

Annual percentage rate - starting from 23.29%

Personal instalment loan
-1% loan provision fee
Loan provision fee is 1% (instead of standard 2%), maximum AMD 20,000
Personal instalment loan -1%1
Loan is provided with 1% lower than standard annual nominal interest rate - 16% (instead of standard 17%)4
Annual percentage rate - 17.27% - 19.60%
Personal instalment loan Higher loan amount

Higher than standard maximum loan amount: AMD 15,000,000

(instead of standard AMD 3,000,000)

Property secured personal instalment loan (in AMD and USD) -0.5% loan provision fee Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000
Insurance of the pledged property2 -0.02% Property insurance fee is 0.16% (instead of standard 0.18%)
Loans with HSBC Status:
Service/Product Property purchase loans (in AMD and USD)
Preferential terms for HSBC Status customers -0.5% loan provision fee
Details

Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 200,000

Service/Product Property purchase loans (in AMD)
Preferential terms for HSBC Status customers -0.5%
Details Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%)
Annual percentage rate - 13.48% - 16.10%
Service/Product Property purchase loans (in USD)
Preferential terms for HSBC Status customers -1%
Details Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%)
Annual percentage rate - 9.64% - 12.46%
Service/Product Property renovation loan (in AMD and USD)
Preferential terms for HSBC Status customers -0.5% loan provision fee
Details Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000 
Service/Product Property renovation loan (in AMD)
Preferential terms for HSBC Status customers -0.5%
Details Loans in AMD are provided with 0.5% lower than standard annual nominal interest rate – 12.5% (instead of standard 13%)
Annual percentage rate - 13.63% - 16.97%
Service/Product Property renovation loan (in USD)
Preferential terms for HSBC Status customers -1%
Details

Loans in USD are provided with 1% lower than standard annual nominal interest rate - 9% (instead of standard 10%)

Annual percentage rate - 9.80% - 13.54%

Service/Product Car loan
Preferential terms for HSBC Status customers -0.5% loan provision fee
Details

Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000

Service/Product Car loan
Preferential terms for HSBC Status customers -1%
Details

Loan is provided with 1% lower than standard annual nominal interest rate - 15% (instead of standard 16%)

Annual percentage rate - starting from 23.29%

Service/Product Personal instalment loan
Preferential terms for HSBC Status customers
-1% loan provision fee
Details Loan provision fee is 1% (instead of standard 2%), maximum AMD 20,000
Service/Product Personal instalment loan
Preferential terms for HSBC Status customers -1%1
Details Loan is provided with 1% lower than standard annual nominal interest rate - 16% (instead of standard 17%)4
Annual percentage rate - 17.27% - 19.60%
Service/Product Personal instalment loan
Preferential terms for HSBC Status customers Higher loan amount
Details

Higher than standard maximum loan amount: AMD 15,000,000

(instead of standard AMD 3,000,000)

Service/Product Property secured personal instalment loan (in AMD and USD)
Preferential terms for HSBC Status customers -0.5% loan provision fee
Details Loan provision fee is 0.5% (instead of standard 1%), maximum AMD 100,000
Service/Product Insurance of the pledged property2
Preferential terms for HSBC Status customers -0.02%
Details Property insurance fee is 0.16% (instead of standard 0.18%)

1 Not applicable to the loans provided in scope of the Special offer for Personal assistance loans.

2 The mentioned tariff is indicative.

Insurance can be done either by full market value of the property or by loan amount upon borrower's discretion. If the property is insured for part of its value insurance compensation will be paid in the same proportion ratio of the sum insured and the property's full market value.

Important note: Loan interest amount is being calculated based on the annual nominal interest rate, whereas the annual percentage rate or APR indicates how much would loan cost to borrower in case of repayment of interest amount and other payments under the defined timeline and terms. 

Last updated on: 01.02.24, 08:17

Please, familiarize yourself with the special guidelines of user behavior on our Social Media accounts.