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International Concierge Service

Manage both your business and leisure time with International Concierge service

Order different services, make enquiries, order air-tickets, make bookings both in Armenia and abroad, all this only with a phone call.

How does International concierge service work?

To use International Concierge service you need to make just one phone call to +374 (95) 515 515 or +7 (499) 500 44 46 phone numbers both from Armenia and abroad. After customer verification and taking your inquiry, the operator will call you back to answer your query or solve your issue.

Aspire Lifestyles Concierge Service operators speak both Russian and English.

International concierge service terms of use

International Concierge service is provided free of charge to HSBC Bank Armenia Mastercard Platinum and Mastercard World Black Edition cardholders.

You can pay for services ordered, goods purchased and reservations made by your HSBC Mastercard card.

Travel assistance

  • Information about transportation/ticketing
  • Information about accommodation/reservations
  • Information about Priority Pass and its delivery
  • Information on VIP lounges and their reservations
  • Information on vehicle leasing/car rentals
  • Information on visas, weather, country safety and other information while traveling
  • Sending urgent messages
  • Coordination of personal travel

Leisure activities

  • Information about restaurants, table reservations
  • Information about sport, cultural and other events, reservation of tickets
  • Information about recreation centers, reservations
  • Information on various goods and services, ordering and delivery services
  • Taxi services
  • Arrangement of different customer events

Business services

  • Courier services
  • Advice and assistance in case of document loss
  • Delivery of gifts
  • Translation of documents through translation agencies
  • Rental of office premises, office equipment

Roadside assistance

  • Emergency vehicle evacuation
  • Vehicle repairs on the road

Home assistance

  • Electrician and plumber services
  • Locksmiths' services
  • Household assistance
  • Cleanup of premises
  • Information on availability of medicines and drugstores

Important note:

There is no need to activate Concierge service. Service is already activated if you hold HSBC Bank Armenia Mastercard Platinum or Mastercard World Black Edition card.

You can pay for services ordered and reservations made by your HSBC Mastercard.

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Last updated on: 3/2/2019 22:27:31