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International Concierge Service

Manage both your business and leisure time with International Concierge service

Our International Concierge allows you to order different services, make enquires, arrange your daily shopping, purchase air-tickets and make bookings both in Armenia and abroad.

How does International concierge service work?

To use International Concierge service you need to make just one phone call to +374 (95) 515 515 or +7 (499) 500 44 46 phone numbers both from Armenia and abroad. After customer verification and taking your inquiry, the operator will call you back to answer your query or solve your issue.

The service is also available on Telegram application via the following contact information:



Aspire Lifestyles Concierge Service operators speak both Russian and English.

International concierge service terms of use

International Concierge service is provided free of charge to HSBC Bank Armenia Mastercard Platinum and Mastercard World Black Edition cardholders.

You can pay for services ordered, goods purchased and reservations made by your HSBC Mastercard card.

International Concierge Service organizes the following services provisions:

Travel assistance

  • Information about transportation/ticketing
  • Information about accommodation/reservations
  • Information about LoungeKey and its delivery
  • Information on VIP lounges and their reservations
  • Information on vehicle leasing/car rentals
  • Information on visas, weather, safety advice for the country or region to which you are travelling and more
  • Coordination of personal travel

Proper leisure organizing

  • Information about restaurants, table reservations on discretion
  • Information about sport, cultural and other events, tickets reservation on discretion
  • Information about recreation centers and sanatoriums, reservations on discretion
  • Information on various goods and services, ordering and delivery services
  • Taxi services
  • Arrangement of different customer events

Business services

  • Courier services
  • Advice and assistance in case of document loss
  • Delivery of gifts
  • Translation of documents through translation agencies
  • Purchase of office premises, office equipment

Roadside assistance

  • Emergency vehicle evacuation
  • Vehicle repairs on the road

Important note:

There is no need to activate Concierge service. Service is already activated if you are a Bank Mastercard Platinum and Mastercard World Black Edition cardholder.

You can pay for services ordered and reservations made by your HSBC Mastercard.

Apply in branch

Find your nearest branch to apply in person.

Last updated on: 18.06.24, 09:22

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