New and innovative Mastercard^© Contactless

HSBC Armenia automatically issues a contactless card when you apply for a Mastercard^© or your
existing card expires. So all new and renewed HSBC Mastercards^© are issued with contactless
technology.

a) Look for the contactless symbol at a shop,restaurant or other retail point.

b) Inform the retailer that you want to pay contactless. The card will remain with you during the whole transaction period (you don’t need to hand it to the salesperson).

c) Tap your HSBC Mastercard^© contactless against the contactless symbol. When paying for items with higher value than AMD20,000, you’ll need to enter your PIN.

d) A beep indicates that your card is successfully read by the terminal.

No, there are no additional fees for this service.

If you see contactless symbol on your card it means it is with contactless technology.

Any retailor who displays contactless symbol can accept contactless payments.

No. The contactless chip needs to be very close to the terminal and generally a tap of the card above the terminal is required to make the payment.

The terminals are designed to turn off as soon as the payment is made. Therefore even if you do not take your card away from the terminal, it cannot be charged again.

If you have a HSBC Mastercard^© Contactless but don’t want to pay contactless you can still use your card with standard CHIP & PIN technology.

If this happens you can try the standard CHIP & PIN transaction.

Yes, if the ATM supports contactless technology. Anyway, you can always get cash out of an ATM with standard CHIP & PIN technology.

Yes, you can use your HSBC Mastercard^© contactless worldwide wherever you see the contactless symbol . When abroad, the country’s maximum limit for contactless transactions will apply for transactions without PIN verification.

The information used from your Mastercard^© contactless during contactless transactions is protected with the same secure Chip and PIN technology as for other Mastercards^©. Also you can be sure that your HSBC contactless card won’t be accidentally used by walking past a terminal as to make the payment, it should be very close to the terminal and generally a tap of the card above the terminal is required.

We recommend always to take your contactless card out of your wallet to tap the POS terminal. This will make sure the right contactless card is used and debited. If more than one card is placed on the POS terminal “present one card only” message appears on the terminal.

In such cases you should immediately report the occurrence to the Bank or ArCa Processing Centre. Loss may be reported by any means. Please note that late reporting could cause losses as transactions up to AMD20,000 are validated without PIN.