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General Terms & Conditions update

Dear customer,

We’ve amended our General Terms & Conditions for customer bank accounts, bank deposits, electronic banking and other banking services (for individuals, including sole entrepreneurs) (hereinafter General Terms & Conditions). 

The updated General Terms & Conditions regulates the relationship between us and our customers.

They include important changes to:

  • servicing and maintenance of bank accounts 
  • transactions made by cheque and other financial instruments 
  • our policy on crypto-currency transactions made via bank accounts
  • opening, renewing and replenishing deposits as well as maintaining deposits for the whole period of the contract


For more details, please refer to the Bank Account and Bank Deposit sections of our General Terms & Conditions.

For questions please contact our call centre at +374 60 655 000, which is open 24/7, or visit one of our branches.


Changes are effective from 2 December 2019.

Thank you for banking with us,

'HSBC Bank Armenia' CJSC