Closure of Tigran Mets branch (effective from August 21, 2017)

Closure of Tigran Mets branch (effective from August 21, 2017)



Dear Customers,

After a careful assessment of our branch network, we have made a decision to close Tigran Mets branch located at 31a Tigran Mets Avenue, Yerevan effective from August 21, 2017.

Why we are closing Tigran Mets branch
Our customers' habits are changing - they are increasingly using the convenience of digital channels: internet, mobile and telephone banking for their day to day needs and are performing their transactions without having to visit the Bank. As a result, the number of customers visiting Tigran Mets branch has fallen significantly. Our branches are a very important way for our customers to bank with us, however, it is important for our branches to be located in the right places for our customers and be economically justified. These are the main circumstances behind the decision to close Tigran Mets branch.

We would also like to inform you that we currently have no further plans to close additional branches.

Impact on our customers and staff
Our decision to close the branch has not been taken lightly and we make every effort to avoid inconvenience for our customers and staff.

  • Customer account numbers will remain unchanged and customers can continue to be served at the nearest Republic Square Branch or any of our other branches conveniently located in different parts of Yerevan.

    In response to our customers' feedback, we have also made a decision to extend the opening hours of Republic Square branch, in addition to Dalma branch, to best serve customers' ever evolving banking needs. Starting from September 1, 2017, the branch will operate with new working hours from 9:30am to 9pm, Monday to Friday.
  • Our colleagues from Tigran Mets branch will join other HSBC branch teams.

Where else our customers can go for day-to-day banking

  • Online via Internet and Mobile Banking
    You can register for internet banking on our website or in any HSBC Armenia branch. The service is provided free of charge
  • On the phone via phone banking
    You can call us on +374 60 655 000. Our lines are open 24/7

If you have any questions
Please call us on +374 60 655 000 or come to any HSBC Bank Armenia branch.

We have been operating in Armenia for more than 20 years and remain committed to serving our clients and growing our business in Armenia. We continue expanding digital banking services, making the banking experience easier, more convenient and safer for our customers.

We apologize for any inconvenience this may cause to you and would like to take this opportunity to once again thank you for banking with us.

Announcement in "Hayastani Hanrapetutyun" newspaper


Thank You,
HSBC Bank Armenia



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Last updated on: 21/07/2017 15:00