HSBC Armenia - Homepage
Phone banking
Simple and Secure
- Do you need to effect quick banking transactions, but do not have the time to visit a branch?
- Do you wish to effect payments without having to queue up?
- Do you need someone to guide you through our products and services?
- Do you wish to be readily identified every time you call us?
Just a Phone Call
Our Customer Service Representatives are available to provide you with prompt quality service from
8am to 11pm,
Monday to Friday
11am to 8pm,
Saturday and Sunday
(including public / bank holidays)
Simply call on (+374 10) 515 000.
HSBC Armenia Phone Banking service is exactly what you need.
This is simple and secure channel through which you may handle your everyday banking needs. Simply dial (+374 10) 515 000, choose your preferred language, then choose among options suggested by HSBC Armenia Phone Banking.
The branch that doesn’t close
The service
We are available, 7 days a week. Simply dial (+374 10) 515 000 from your home or anywhere else, and the voice prompts will guide you before you are connected to our customer service representatives. With just one phone call, your transactions are carried out with maximum security.
Registration
You can apply for this service by visiting your nearest HSBC Armenia branch and signing the "Agreement on processing of instructions submitted via telephone".
Security
To ensure the validity of your transactions, all conversations, without exceptions, are recorded and archived electronically, while all your transactions will also be recorded in your account regular statement. You will be asked security questions for identification purposes before conducting any transaction.
Banking Tariffs and Services Provided
| Tariffs | |
|---|---|
| Phone banking sign up fee | AMD 1,000 |
| Maintenance | Free |
| Banking services | as per Tariff of Charges |
| Accounts, balances and transactions | |
|---|---|
| Balance enquiry |  |
| Transaction details enquiry | |
| Set up standing instructions | |
| Enquire on next instalment and balance of loan account | |
| Change mailing/e-mail addresses | |
| Transfers and payments | |
|---|---|
| Transfer funds between own accounts | |
| Transfer funds to any bank located in Armenia1 | |
| Transfer to overseas banks1 | |
| Pay credit card bills | |
| Repay a loan | |
| Enquiries | |
|---|---|
| Enquire about deposit interest rates | |
| Enquire about exchange rates | |
| Enquire about HSBC Bank Armenia cjsc products and services | |
| Other services | |
|---|---|
| Report a lost/stolen card | |
| Order a statement | |
| Card activation | |
| Make renewal of ATM, ArCa and MasterCard | |
1 The maximum daily transaction limit is USD 10,000 or equivalent in other currencies
