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HSBC Group

We are the world's local bank

hsbc group

Headquartered in London, HSBC is one of the largest banking and financial services organisations in the world. HSBC's international network comprises over 7,500 offices in 87 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by nearly 200,000 shareholders in over 100 countries and territories. HSBC provides a comprehensive range of financial services to more than 100 million customers.

Group History

The HSBC Group has an international pedigree which is unique. Many of its principal companies opened for business over a century ago and they have a history which is rich in variety and achievements. The HSBC Group is named after its founding member, The Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 to finance the growing trade between China and Europe.

Our principles and values

  • The HSBC Group is committed to five core business principles
  • outstanding customer service
  • effective and efficient operations
  • strong capital and liquidity
  • prudent lending policy
  • strict expense discipline

Our business principles are supported by loyal and committed employees who make lasting customer relationships and international teamwork easier to achieve.

HSBC also operates according to certain key business values:

  • the highest personal standards of integrity at all levels;
  • commitment to truth and fair dealing;
  • hands-on management at all levels;
  • commitment to quality and competence;
  • a minimum of bureaucracy
  • fast decisions and implementation;
  • putting the team's interests ahead of the individual's;
  • the appropriate delegation of authority with accountability;
  • fair and objective employer;
  • a diverse team underpinned by a meritocratic approach to recruitment/selection/promotion;
  • a commitment to complying with the spirit and letter of all laws and regulations wherever we conduct our business;
  • the exercise of corporate social responsibility through detailed assessments of lending proposals and investments, the promotion of good environmental practice and sustainable development, and commitment to the welfare and development of each local community.

HSBC's reputation is founded on adherence to these principles and values. All actions taken by a member of the HSBC Group or staff member on behalf of a Group company should conform with the principles and values.



Note: In case of discrepancies between the Armenian and English versions of this page, the Armenian version shall prevail.

Last updated on: 24/05/2010 14:00