Check your eligibility criteria

Check your eligibility criteria

Have a question?

Call an HSBC financial professional
+374 60 655 000

Our phone lines are open 24/7

Call an HSBC financial professional
+374 60 655 000
Our phone lines are open 24/7

Note: In case of discrepancies between the Armenian and English versions of this page, the Armenian version shall prevail.

Last updated on: 22/09/2015 15:00

 

1. Is there a monthly service fee?

The following monthly service fees are applied for card accounts

Visa Plus ATM card Free
ArCa Classic Card Free
MasterCard Standard Flexi Card Free of charge
MasterCard Standard Card AMD 1,000 monthly or
AMD 12,000 per annum
MasterCard Gold Card AMD 1,500 monthly or
AMD 18,000 per annum
MasterCard Platinum Card AMD 3,000 monthly or
AMD 18,000 per annum
World MasterCard Black Edition Card AMD 10,000 monthly or
AMD 120,000 per annum

The annual service fee is charged upfront in the beginning of the year.

 
 

2. Can I use my ArCa card for foreign transactions?

ArCa credit card is designed to be used to make non-cash payments and cash withdrawals in Armenia only.

 
 

3. What are the interest rates applied for the credit cards?

The following nominal rates are applied for credit cards on yearly basis:

Visa Plus ATM card -
ArCa Classic Card 20%
MasterCard Standard Flexi Card 16%
MasterCard Standard Card 20%
MasterCard Gold Card 20%
MasterCard Platinum Card 20%
World MasterCard Black Edition Card 20%
 
 

4. What should I do if my card is lost or stolen?

In the event the Card is lost, you must immediately report the occurrence to the Bank or ArCa Processing Centre. Loss may be reported by any means.

Credit Card Support Hotline:

For local calls: +374 (60) 655 505
For International calls: +1 (636) 722 71 11

For local calls:
+374 (60) 655 505
For International calls:
+1 (636) 722 71 11

 
 

5. What are the minimum and maximum credit limits applied?

The following credit limits apply:

ArCa Classic Card Minimum AMD 100,000
Maximum AMD 500,000
MasterCard Standard Flexi Card Minimum AMD 100,000
Maximum AMD 1,000,000
MasterCard Standard Card Minimum AMD 100,000
Maximum AMD 1,000,000
MasterCard Gold Card Minimum AMD 1,000,000
Maximum AMD 3,000,000
MasterCard Platinum Card Minimum AMD 1,000,000
Maximum AMD 5,000,000
World MasterCard Black Edition Card Minimum AMD 1,000,000
Maximum AMD 5,000,000
 
 

CMTPL calculator

CMTPL calculator. You are leaving HSBC Bank Armenia cjsc website and accessing INGO Armenia website: We are not responsible for the accuracy and trustworthiness of the content of the website, and the consequences that might occur as a result of using the promotions/advertisements available in the website.

 
 

6. How the MasterCard SecureCode works?

When making a payment with your HSBC Bank Armenia MasterCard card online, you will need to enter your card details, after which the system will redirect you to a new page where you will have your mobile number prepopulated. After confirming the Mobile number, you will receive the secure code for transaction authorization via SMS and should enter it into the required field. The transaction will be approved when you enter the valid code, otherwise it will get rejected.